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Troubleshooting

This page guides you on how to fix common issues with the Pieces for Visual Studio Extension and how to connect with the Pieces support team or community.

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Having Trouble with Pieces for Visual Studio?

If the Pieces for Visual Studio Extension isn’t working as expected, verify the following steps:

Ensure You Have the Latest Versions

First, make sure you're using the latest version of the Pieces for Visual Studio Extension from the Visual Studio Marketplace and the latest version of PiecesOS. The minimum supported version is Visual Studio 2022 — 17.9.0 or higher.

PiecesOS

Check to make sure PiecesOS is running. PiecesOS must be running for the Pieces for Visual Studio Extension to work.

Restart VS Code After Updates

If you’ve recently installed or updated PiecesOS or the Pieces for Visual Studio Extension, restart the IDE.

Contact the Pieces support team if the issue still persists.

Refreshing Copilot Chats

You might need to restart or refresh the Pieces Copilot chat, especially if you're using a cloud LLM and lose your WiFi connection.

This can sometimes cause the LLM to hang, appearing to generate a response but eventually timing out or getting stuck in a loop.

To fix this, click the three vertical dots in the top-right corner of your Copilot Chat window and select Refresh.