Billing
The Billing page allows you to manage your organization's subscription, view billing details, adjust seat counts, and add billing contact information.
Billing tab showing subscription information, seats, and billing contact
How to Get to Billing
Go to [portal.pieces.app](https://portal.pieces.app) and sign in. Select your organization from the *sidebar* dropdown if needed.
Click `Billing` in the *sidebar* navigation.
Viewing Subscription Information
Go to [portal.pieces.app](https://portal.pieces.app), sign in, and select your organization. Click `Billing` in the sidebar.
The *Subscription Information* section displays your current plan (e.g., "Enterprise Seat Yearly") and subscription status shown as an *Active* or *Canceled* badge.
The *Billing* section shows your pricing breakdown:
* **Price** — Cost per seat per billing period (e.g., "$275.99/seat per year")
* **Total** — Combined cost for all seats (e.g., "$275.99 per year")
* **Next billing date** — When your next payment will be processed
* **Started** — Date when your subscription began
Changing or Managing Your Plan
Update your subscription plan or apply discounts from the Subscription Information section.
Click the `Change plan` button to view available plans and switch your subscription to a different billing period or tier.
Click the `Add discount` button to apply a discount code to your subscription.
Changing Seat Count
Update the number of seats in your subscription to accommodate more or fewer team members.
In the *Seats* section, use the `+` and `-` buttons to increase or decrease the number of seats, or type a number directly into the field.
Below the seat count, a message shows how many members you have and the minimum seats required (e.g., "You have 1 member, so you need at least 1 seats"). You cannot set seats below this minimum.
Billing Contact
Add or update billing contact information for invoices and payment correspondence. The Billing Contact section is located below the Subscription Information and Seats sections on the Billing page.
Billing Contact section with fields for name, email, phone, and address
From your organization's `Home` page, click `Billing` in the *sidebar* navigation.
Scroll down past the *Subscription Information* and *Seats* sections. The *Billing Contact* section appears below, with fields for Name, Email, Phone, Country, Street address, City, State, and ZIP Code.
If no billing contact is on file, click the `Add` button to enter your billing contact details. If a contact exists, edit the fields directly. A save reminder appears at the bottom of the page. Click `Save` to apply.
Understanding Seat Minimums
Your organization must maintain a minimum number of seats based on your active member count.
- Active Members — Each active member requires one seat
- Minimum Calculation — Minimum seats equals the number of active members
- Seat Reduction — You can only reduce seats if you first remove members to free up seats
- Seat Increase — You can add seats at any time, billed according to your subscription plan
Next Steps
Now that you understand billing, learn about managing members to track seat usage, or explore organization settings to configure team-wide settings.
