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Troubleshooting

This page will guide you through resolving common issues with the Pieces for Obsidian Plugin and connecting with the Pieces support team or community.

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Having Trouble with Pieces for Obsidian?

If the Pieces for Obsidian Plugin isn’t working as expected, verify the following steps:

Ensure You Have the Latest Versions

Confirm you’re using the latest version of the Pieces for Obsidian Plugin from the Obsidian community plugins marketplace. The minimum functioning version permitted is currently 1.7.7. As well as the latest version of PiecesOS, which has a minimum functioning version of 11.0.0.

Check PiecesOS Status

Ensure that PiecesOS is running. It must be active for the Pieces for Obsidian Plugin to function properly.

Restart Obsidian After Updates

If you’ve recently installed or updated PiecesOS or the Pieces for Obsidian Plugin, restart Obsidian to apply the updates properly.

If the issue still persists, contact the Pieces support team.

Refreshing Copilot Chats

If you're using the Pieces Copilot chat and disconnect from WiFi or encounter issues with a cloud-based LLM, you may need to refresh the chat. This can resolve issues such as the LLM appearing to "hang" (e.g., generating a response that times out or enters into an infinite loop).

To refresh the chat, click the three vertical dots in the top-right corner of your Copilot Chat window and select Refresh.