Troubleshooting
Find links to support resources, documentation and our Discord channel for any troubleshooting related to the Pieces for Sublime Text Plugin.
Get Support or Share Feedback
If you’re experiencing an issue or have feedback for the Pieces team, we've got you covered.
Open the command palette and run Pieces: Get Support. From here, you will find resources to connect with the Pieces team.
You can also open GitHub issues by visiting the Pieces for Sublime Text GitHub repository, or visit the support page.
We also have a strong community presence on our Discord channel, so feel free to reach out to other users or members of the Pieces for Developers team.
Connect with the Pieces Team via Live Support
We want to make sure your experience with the Pieces for Sublime Text Plugin and our other extensions and plugins is smooth and seamless.
If you need help getting everything up and running, feel free to book a call with our Founders & Engineering Leaders via our support calendar.
Visit the Forums
If you want to raise a question, browse previous answers, request a feature, submit an issue, or check out what updates are coming down the pipeline, you can visit the Pieces for Sublime Text Plugin forums.
Reload the Plugin
If you're experiencing an issue or something isn't working properly, try reloading the plugin.
To do so, open the command palette using ⌘+shift+p (macOS) or ctrl+shift+p (Windows / Linux) and typing Pieces: Reload Plugin, then press Enter.
Make sure PiecesOS is running.
You may need to reload the plugin after making changes to your Pieces.sublime-settings file.
For macOS Users
Make sure that the host object inside the Pieces Settings file is empty, not set to localhost:1000 as this creates issues with Package Control trying to load the Pieces Package, and can disable the plugin.
Privacy and Data Collection
We take your privacy seriously. We are committed to ensuring that your data remains private and secure. To that end, we want to make it clear that:
We do not collect any client-side telemetry in compliance with Sublime Text’s plugin requirements.
Read more about data collection and privacy.